Posts tagged as:

patient experience

Lymphoma Survivor Calls Running Maryland Half Marathon “Therapeutic”

June 1, 2011
Team SubLIME Crosses the Finish Line

Editor’s Note: Jeffrey Ament was diagnosed with anaplastic large cell lymphoma in April 2010. He did six rounds of chemotherapy (CHOP) and finished treatment at the University of Maryland Greenebaum Cancer Center in August 2010, under the care of Dr. Aaron Rapoport. Jeff (in green shirt and headband, right) trained and ran in the Maryland [...]

Read the full article →

Service Excellence: It’s Not Just for Hotels Anymore

March 3, 2010
Johnie Carr

By Johnie Carr Director of Operations Commitment to Excellence & Support Services OK, admit it, you like to be catered to, don’t you? C’mon, it’s OK to say it. You love it when people call you “sir” or “ma’am,” right? It feels great to have someone acknowledge you by name when you walk into a [...]

Read the full article →