By Malissa Carroll
UMMC Web Team
Connie Noll, the nurse manager for adult psychiatry services at UMMC, has been named a Hometown Hero by the American Red Cross, with whom she has been a volunteer since high school and throughout her career.
“Connie’s lifelong career with the American Red Cross demonstrates a commitment to caring for others that is truly heroic. It is a privilege and honor to work closely with someone whose dedication and compassion for others is seemingly limitless,” says Lisa Rowen, senior vice president for patient care services and chief nursing officer at UMMC. Rowen and Judy A. Slide, director of nursing for neurocare, behavioral health and radiology, nominated Noll for the award.
In 1994, Noll received training in disaster mental health (DMH). Since then, she has responded to help survivors at the most devastating disaster scenes in the country. As a Red Cross volunteer, Noll helped residents of Van Nuys, Calif., cope after a 6.8 earthquake struck the region.
When terrorism struck this country – in Oklahoma after the bombing of the Alfred P. Murrah Federal Building and on Sept. 11, 2001, in Pennsylvania and New York, Noll provided services at the scenes in the immediate crisis and in the months afterward.
She also visited New Orleans one month after Hurricane Katrina to aid local relief efforts. There, she served as manager for staff mental health and oversaw 2,000 paid and volunteer Red Cross staff. Last year, Noll provided support at the site of a plane crash in Buffalo, NY, where she accompanied families of the crew to the crash site.
In addition to her work with the national Red Cross, Noll remains active at the local level as well. She leads Red Cross Mental Health volunteers at the organization’s York, Pa., chapter and is a part of the Disaster Action Team that responds to local fires and other civil events in an effort to provide crisis intervention, psychological first aid and emergency referrals.
At UMMC, Noll has also been responsive. She was instrumental in establishing the Workforce Resilience Team to aid Medical Center employees after the economic recession began in 2008.